SHIPPING METHODS AND CHARGES

ameriDroid.com's shipping facility is located in Northern California, not far from San Francisco and Silicon Valley. This means that many of the western states can receive products in 1 or 2 business days via USPS Priority Mail, UPS Ground or Fedex Ground shipping, and most of the US should receive product within 3 days via USPS Priority Mail or a week (or less) of ordering via Fedex Ground or USPS Ground Advantage. Our shipping charges are calculated based on the estimated weight and dimensions of the package, as well as the destination address. Please note that the delivery estimates provided for each shipping method are determined by the carrier and are not guaranteed. If you have a specific delivery date in mind, we recommend selecting a shipping method that explicitly guarantees delivery by that date. You can verify the guaranteed delivery options by checking online or contacting our customer service (Currently USPS Priority Mail Express, UPS 3 Day Select, FedEx 2 Day AM, FedEx Standard Overnight, FedEx Priority Overnight, UPS Next Day Air Saver, UPS Next Day Air, UPS Next Day Air Early, FedEx First Overnight are the Shipping Methods that guarantee delivery by certain date). Keep in mind that our system's estimates are meant to provide general guidance, and actual delivery times may vary. We strive to ensure timely and reliable deliveries, and we appreciate your understanding of any unforeseen delays that may occur during the shipping process.

United States Postal Service (USPS) Priority Mail shipping provides an estimated 1 to 3 day service to the entire US, including Alaska and Hawaii. If you're in Canada, we have several choices including Asendia (Globegistics) for inexpensive shipping to all of Canada. Please note that Asendia does not provide last-mile services, and they do not offer package pick-up or have a local office for drop-off. Instead, we ship packages to Asendia's main offices in Los Angeles via UPS. Due to this process, tracking information will not update immediately. Your tracking number will become active once the package has been scanned by Asendia after it reaches their facility.

If you are ordering from outside the US, any country that we are legally allowed to ship to already have shipping rates for the major carriers. More information is available in the "WORLDWIDE SHIPPING" section below.

Shipping estimates are calculated based on the number of days from the date your order. If received after 10:00am Pacific Time, your order may be shipped the next business day. These are just estimates, and are not guaranteed. The only guaranteed delivery option is Fedex Overnight and UPS Next Day Air. However, Overnight/Next Day packages may not depart from ameriDroid's shipping facility the same day the order is placed for a number of reasons, including high order volume and other factors, although priority is given to these orders. When estimating how soon your package will arrive via USPS, keep in mind that USPS doesn't move packages on Sundays and national holidays. When estimating UPS/FedEx arrival dates, keep in mind that UPS and FedEx generally do not move packages on Saturdays, Sundays or national holidays. If you need a Saturday delivery please call for a shipping quote.

Note: If your order is placed on a Friday after the 10:00am Pacific Time cutoff, it will likely ship on Monday or Tuesday, depending on the demand from the weekend.

SHIPPING CUTOFF TIMES

UPS/FedEx Air shipments are picked up from our location at 3:30pm Pacific Time (PT), based on our current demand, we must have your order before 10:00am PT to give us a chance to process it for shipping out that day. USPS shipments are picked up before 4pm, so again, you will want to complete your order before 10:00am PT. The earlier you can place your order, the better chance we have of shipping out the same day.

We do not process shipments on many weekends and holidays, so most orders placed after 10:00am PT on Friday or the day before a major holiday will go out on the next business day or the following day after that depending on the demand during that weekend/holiday. Orders that need to be assembled might take a few days to ship.

If you are ordering products and you are having them shipped to anywhere close to the San Francisco Bay Area, select the cheapest shipping method. One day delivery is not guaranteed, but you will very likely receive the shipment in one day.

Have your order placed by the time indicated on the chart below, based on your time zone.

10:00am Pacific Time = 11:00am Mountain Time = 12:00pm Central Time = 13:00am Eastern Time = 8:00am Hawaii Time

WORLDWIDE SHIPPING

ameriDroid.com ships to every country in the world where we are legally allowed. We cannot ship to several countries due to trade bans.

When placing your order, if your country doesn't already have a shipping option listed, send us a message and let us know what country you're in. We'll add your country to our shipping system if possible. Globegistics and USPS First Class international do not offer shipping insurance, please check our Shipping Protection section for more information.

Both Globegistics and the United States Postal Service (USPS) utilize the local post office of each country for the final delivery of packages, make sure to check your local post office website to track your package as they will have the latest information. When a package reaches its destination country, it is handed over to the country's local postal service, which then completes the delivery to the recipient's address.

Be aware that your country may have import duties, customs fees and extra local delivery charges that you will be responsible to pay. We cannot keep up on the many requirements of foreign governments in regards to import duties, customs fees and local delivery charges. If you are concerned about this, contact your country's authorities responsible for customs and importing products and local delivery.

When filling out customs paperwork, we state that the shipment is "Merchandise", that it is not a gift, that the items are "Embedded Computer Systems", "Computer Hardware", or "Electronic Equipment", based on the options provided by the customs agency. Our system automatically states the product manufacturing origin and gives a value based on the total cost minus shipping charges. We cannot change anything on the customs forms.

The Harmonized System Code for single board computers is 84714190. You may need this number if importing single board computers.

SHIPPING PROTECTION

We currently offer FOB Destination shipping terms. Most shipping carriers, including USPS, UPS, and FedEx, provide up to $100 of included insurance coverage for lost or damaged orders. In such cases, ameriDroid will assist you in filing a dispute with the carrier. However, this coverage may not extend to stolen packages. To address this, we are working on integrating Navidium as an optional add-on for enhanced protection against theft. For orders exceeding $100, ameriDroid will secure additional insurance through the shipping carrier or a third-party provider and will file a claim on your behalf if necessary.

For international orders, please note that Globegistics and USPS do not offer insurance. AmeriDroid will provide a replacement for eligible orders; however, some countries/shipping methods do not support last-mile tracking, which may prevent us from confirming delivery. Orders shipped via limited tracking methods or to these destinations are not eligible for replacements or refunds. Please contact us to verify if your shipping method includes last-mile tracking.

SHIPPING ON YOUR SHIPPER ACCOUNT

If you wish ameriDroid.com to ship via your shipper account, please add a note to your order including the information on your shipping company and shipping account number and add the shipping note to your cart. Next, follow through with the checkout process as normal. We commonly set up shipments for customers using this method for UPS and FedEx shipments. Choose the least expensive shipping option to submit your order, and we will refund the shipping once we process your order. Call us at 707-635-2430 if you have any problems.